One-to-one conversations
Direct messages between attendees, in real time, inside the event app — with photos, where you allow them, and one-tap emoji reactions.
Messaging inside your event
Attendees message each other and message exhibitor stands, in real time, without swapping phone numbers or moving the conversation to a platform you cannot see.
Stand B12 · answered by the booth team
Aurora Robotics
Why chat belongs in the event app
Without somewhere to talk, attendees fall back on exchanging numbers, adding each other on a social network, or simply not following up. All three take the value of your event somewhere you cannot help.
Not everyone will walk across a room. A message is how a quiet delegate starts the conversation they came for.
Messaging inside the event means contact without handing over a personal phone number to a stranger.
An attendee who can message a stand can ask a question without waiting at a busy booth — and the stand keeps the lead.
Typing indicators, read state and unread counts are what make a chat feel answered rather than ignored.
For attendees
Direct messages between attendees, in real time, inside the event app — with photos, where you allow them, and one-tap emoji reactions.
Conversations with booth teams run through the same inbox, so a question about a product does not need a walk across the hall. The stand's team answers from its exhibitor portal.
The signals that tell someone their message landed — and tell them when it has been read.
Attendees choose whether they appear in the people list and, separately, whether other attendees may message them at all — so being findable never means taking whatever arrives.
A stand's QR code opens a chat directly, turning a poster or a banner into the start of a conversation.
Answering with Connect adds both people to each other's connections list, and every connection has a Chat button, so the follow-up is one tap away.
Reaching out works like an introduction with a note. The recipient answers Connect, Reply only or Decline, and nothing more can be sent until they do.
Either side can archive a conversation out of their own inbox without the other noticing, and a block is permanent.
A “My chat” row on the Me screen carries the unread count, so a reply is never only reachable from the message that started it.
For the organizing team
Chat is a screen in the attendee app like any other — you decide whether it exists, what it is called, and where it sits in the navigation.
FAQ
No. Messaging happens inside the event app against their event profile, so people can talk without exchanging personal contact details.
Yes. Conversations with exhibitor stands run through the same inbox as attendee-to-attendee messages. Stands answer from their exhibitor portal, and can set an automatic greeting, one-tap openers, and pause chat when nobody is on the stand.
No. Being listed in the attendee directory is each attendee's choice, and so, separately, is whether other attendees may message them. Someone who is unlisted can still hear from people they have already connected with, unless they have turned messages off.
Yes — messages, typing indicators, read state and unread counts all update live rather than on a refresh.
With requests on, a first message waits for the recipient to accept it, and they can decline or block. Attendees can also turn off messages altogether. Chat is direct, with no review queue before delivery, so decide who handles reports before you switch it on.
Answering with Connect adds both people to each other's connections list in the event app, with a Chat button on every row, and exhibitors can save a conversation into their lead list so the follow-up survives the show.
Photos, if you allow them — they show inline in the conversation. File attachments are not available.
For organizers
Realtime messaging inside your event, with the directory opt-in and the follow-up captured.