What's on now and next
It reads your live agenda at the moment of the question, in your event's time zone, and searches sessions by topic, day, room or track.
NookAI Assist · AI event assistant
What's on next, who's speaking, how to get there, visas, your FAQ, who to contact. NookAI Assist answers from your live agenda and the information you give it, and when it doesn't know, it says so.
Summit 2026
NookAI Assist
Why an assistant belongs in the event app
The programme is in one tab, the FAQ on a web page, the joining instructions in a PDF and the visa letter process in an email from three weeks ago. So attendees ask a person, and on show day your team has better things to do.
"Which room?", "Is the keynote still at ten?", "Where do I park?" The desk answers them hundreds of times, and the queue behind them waits.
Nobody searches an agenda, an FAQ, a PDF and their inbox between sessions. One place to ask beats four places to look.
A chatbot trained on last week's programme is wrong the moment a session moves. The answer has to come from the agenda as it stands now.
A guessed room sends a crowd the wrong way. A guessed visa rule is worse. The assistant has to know where its knowledge ends.
For attendees
It reads your live agenda at the moment of the question, in your event's time zone, and searches sessions by topic, day, room or track.
Speaker names, roles and topics, with the sessions each one is on. Speakers you've hidden stay hidden.
Venue, transport, parking and places to eat nearby, from your Getting There page or a local-information note.
Entry requirements and how to request an invitation letter, straight from your Travel & Visa page or guidance PDF.
Refunds, dress code, Wi-Fi, a lost badge: whatever your FAQ page covers, answered in two or three sentences.
Invoices to finance, sponsorship to partnerships. Your instructions decide where each kind of question goes.
What it answers from
Sessions, times, rooms, tracks and speakers are looked up when the question is asked, not copied in advance. A session moved at 08:00 on show day is right at 08:01.
Tick the pages and PDFs it may use: your FAQ, Getting There, Travel & Visa, venue info and joining instructions.
Write a note, or upload a PDF or Markdown file, for what you know but haven't published. Mark each one Attendees only or Public.
Set its tone and where to send people, then write the line it gives when the answer isn't in your material.
For the organizing team
NookAI Assist is an add-on app in the NookPass admin. It starts switched off, and it never sees anything you don't select.
Assistant
What it knows
Pick the content the assistant may answer attendees from. Anything you don't select here, it doesn't see.
Built not to make things up
Every answer comes from a lookup against your agenda, speakers or selected material, never from what the model remembers.
It never invents a time, room, price, name or address. If part of an answer is missing, it says which part.
When your material doesn't cover a question, it gives your "When it doesn't know" line, or points people to the organizers.
Answers drawn from your pages and documents list them underneath, and attendees can open the page or document to read more.
It declines questions that aren't about your event, and treats text inside documents as content, not commands. Your instructions can't override these rules.
It replies in the language the question was asked in, which helps at regional events with delegates from many countries.
FAQ
Your live agenda and speakers; your event's name, dates, venue and time zone; and whichever App Pages, Documents and knowledge files you select. It doesn't currently answer from exhibitor listings, the floor plan or announcements, so put anything attendees will ask about those into a page or note.
It's built not to. It looks things up before every answer, never invents a time, room, price, name or address, and says which part it doesn't know when a detail is missing. When your material doesn't cover a question, it gives your own fallback line.
Agenda and speaker changes are reflected immediately, because they're read live. Changes to pages, documents and knowledge files take effect after you press Sync now.
Yes, from the material you give it: a Travel & Visa page, a guidance PDF, or a local-information note. It only repeats what that material says, so keep it accurate and link to official sources.
Knowledge files can be PDF (up to 20 MB), Markdown or plain text, up to 50 files. You can also write a note directly in the admin. App Pages and Documents you already have can be selected without uploading anything again.
Yes, but they only get answers from material marked Public. Knowledge files are Attendees only by default, so a hotel discount code or an internal contact stays with registered attendees.
It replies in the language the question was asked in.
Yes. The assistant is off until you switch it on, and the Preview panel lets you ask it questions first, including against instructions you haven't saved yet. Nothing asked in Preview is logged.
For organizers
An AI event assistant that reads your live agenda, speaks in your words, and knows when to send people to the desk.